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Return Policy

Returns

30-Day Return Policy

We offer a 30-Day Money Back Guarantee. If you are not completely satisfied with your product, you can return your order for a full refund.Returns can be made up to 30 days following the original date of purchase, however, returns outside of the 30-Day Money Back Guarantee will be subject to a 20% restocking fee. The customer is responsible for the cost of shipping the product back to our warehouse.

The 30-Day Money Back Guarantee and 30 day return period is only eligible for your original purchase from Vitopal website. All returns must be in original packaging and in like-new condition with warranty card, original accessories, and valid invoice.

We will provide return shipping label or responsible for shipping cost only for defective item,buyers should be responsible for paying return cost for other return reasons.

Please be aware that we will not refund any returned product that is damaged due to customer misuse, missing parts, or in an unsellable condition due to customer tampering.

How to return

Eligible products must be returned using a traceable shipping method. Please contact our customer service and we will guide you through the process.

Please return the entire product to us and share the return tracking number, we will check upon receipt. If all is well, we will refund you immediately.

If you have any questions, please email office@vitopal.com.

Refund

For returned items or items for exchange, we will need 3-5 business days upon receiving your item(s) to process the solution.
After this time, the refund time-frame is as below:
Paypal refunds: 1-3 business days
Credit card refunds: 1-7 business days
Please contact our for further help. We will do our very best to help you and reply to all messages within 24 hours business days.

You will not get refund under the following situations:
1.Product not purchase from Vitopal.net
2.Product returned without original package or missing accessories
3.Product physically damaged

NOTE: THIS RETURN POLICY ONLY APPLIES TO ORDERS PLACED ON VITOPAL.NET.

The smallest lens i have ever seen with AF. great buildt quality, metal (!!) mount and usb-c port for FW update! tiny tiny pancake lens for fuji mount! I use mainly for street photography so the F4.5 is more than enough and the quick AF is reliable!

The Viltrox 28mm F4.5 has a better-than-expected build quality, coming with a metal mount, which was a pleasant surprise. The autofocus works well, is snappy, and, most of all, very reliable. Images from it are sharp and pleasant and while not one to boast much about bokeh, the output from the lens on the X-mount system is really good, making this lens a very value-for-money purchase and, most of all, a compact companion to one's lens repertoire.I like that the lens also has a USB-C port for firmware updates, which implies future support and improvements. A lens one should not miss.

This is an incredible little lens even at three times the price. I have purchased two of the original and now the Mark II for a Fuji XT-30 II. I'm as pleased either way it as my Sony Zeiss 55f1.8,

Great prime lens. I have been using APS-C sensor cameras for a while. All of the Fujifilm cameras are APS-C size senor. This is what this lens is designed for. It says 35mm F1.8, on a APS-C sensor camera, it's equivalent to a 50mm lens. The F1.8 gives a very nice shallow depth of field. The AF on this lens is decent, not the best, but good enough. I use this focal length for portrait shoots all the time, also can be used for some fashion style work too. This is a very affordable lens for this range. Produces decent image quality and color.

The Zeniko ZF08 flash works perfectly! Small yet powerful. Allows me to bring the flash with me anywhere. Absolutely love it!

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Return Policy

Returns

Refund

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