SYNCO

SYNCO XTalk 2.4GHz Wireless Intercom Headset System for Filmmaking

$99.00 USD

SKU: SYNCO XTalk X1

Authorized Dealer

Model:XTalk X1-One Headset

Variant

Quantity:

If you have any questions or concerns, please do not hesitate to contact us. We would love to hear from you anytime.

Please contact us: Mon to Sat 9:00—18:00 (GMT+8:00）
Tel：+86 13155802900
Cooperation: office@vitopal.com
Customer Service: office@vitopal.com

The SYNCO Xtalk is a lineup of wireless intercom headset that sets a new standard for team communication, ensuring unparalleled security and reliability. With its advanced SYNCO MasterFree Algorithm and low-power-consumption 2.4GHz frequency, it guarantees seamless team-talk for up to 18 users. This state-of-the-art headset eliminates background noise, ensuring crystal-clear audio reproduction in any environment and unprecedented clarity with the built-in condenser mic. It features a reliable two-way communication range of up to 350m (LOS) and feather-light portability. All these make it the ultimate solution for efficient teamwork in filmmaking, live broadcasting, corporate events, and stage performances.

Exchangeable Decentralization With SYNCO MasterFree

Unlock the full potential of group communication with the revolutionary SYNCO MasterFree Algorithm.

Say goodbye to concerns about losing or running out of battery on the master headset.
Connect any headset unit seamlessly to form a group of 2-5 people effortlessly, as our algorithm intelligently designates a master headset through advanced voice recognition.
X5 can be easily divided into two complete communication systems. This is possible because any group can randomly combine a master device with multiple remote devices to form a closed-loop small-group communication system.

Expanded Team Communication to 350m Distance

The SYNCO Xtalk full duplex wireless intercom headset features an impressive range of R350m (LOS), and Ø700m (LOS) while both remotes are connected to the master. And no need to walk far to re-connect thanks to the SYNCO Quick Re-Link Tech. This wireless headset intercom system is perfectly suited for prestigious occasions such as church services, TV shows, filmmaking, live performances, and more.

Experience-enhancing AEC Spanning from 150HZ to 7KHZ

Experience unparalleled audio clarity with the Xtalk X5. Equipped with advanced AEC technology, it eliminates echoes, reverberation, and unwanted ambient noise, ensuring crystal-clear recognition of human voices even in noisy environments. Elevate your communication to new heights with the Xtalk X5 as it accurately captures and highlights the primary voice and effortlessly suppresses audio disturbances, guaranteeing exceptional clarity and articulation during conversations. Set a new standard for excellence with this professional-grade, technologically advanced audio solution, and enjoy the revolutionary One-Button Clarity design that allows you to activate the state-of-the-art noise cancellation feature at the press of a button, guaranteeing what truly matters – effective and crystal-clear communication.

SmartFlow Sync with Unique 3.5mm Real-time Monitoring

Unleash the power of unique real-time monitoring and wired headset functionality in One! Seamlessly communicate with your team while monitoring audio from devices like cameras and recorders, and no need for another headset. Perfect for field control personnel overcontroling the shooting process, catering to the needs of on-set commanders, directors, supervisors, and more.

2.4GHz Frequency for Unrivaled Connectivity & Security

Experience unparalleled stability and security with Xtalk X5, the Low power consumption wireless intercom headset system equipped with the convenient and stable 2.4GHz frequency. With this advanced technology, Xtalk X5 ensures top-notch stability and reliability, allowing you to communicate without interruption or interference. Count on Xtalk X5 for secure and hassle-free communication, ensuring clarity and peace of mind in every conversation.

Connect All Day With Rechargeable And Replaceable Batteries

Low-power design and powered by rechargeable and replaceable batteries, Xtalk X5 ensures you to easily power up your headset for working over 20H, while the 1050mAh replaceable battery feature allows you to swap in a fully charged backup. 2-Slots charging station power up your charing efficiency. Stay connected and communicative throughout your day, confident in the reliability of the Xtalk X5 efficient battery system.

Optimized Portability And Durability For On-The-Go

Crafted from lightweight ABS materials and smooth leather, a Xtalk X5 weighs just 188g (6oz) with the battery included, ensuring comfort during extended use. The upgraded over-ear leather cushion is designed to fit the ear, providing enhanced stability and comfort, making it ideal for challenging work environments.

18-Person Group Communication for Unlimited Connectivity

Never compromise on your communication needs. With SYNCO GroupSync Plus Tech, Xtalk device can be upgraded via OTA updates to support up to 18-person group connections without the HUB. Experience the flexibility of effortless group expansion, ensuring seamless connections and enhanced functionality. We are committed to meeting your communication demands, no matter the size or range of your team.

FREE SHIPPING OVER $79.Express shipping available.

Shipping time:

Your items will be shipped around 3-5 business days after receipt of payment.

Your order will be delivered in about 7-15 business days.(Depending on the logistics you choose at the time of purchase.（Depending on the shipping warehouse, some products are shipped directly from US or EU warehouses, while others are shipped directly from China）

Logistics partners: FedEx,DHL,UPS,USPS.

Please note: During high season and Sale(Black Friday,Cyber Monday,Christmas Day, New Year’s Eve, Chinese Year), delivery might take 15-30 days to delivery.

Shipping Address

1. We do not ship to APO/FPO, PO Box address

2. Please write your address in English (If your primary language is not english, please translate it into english).This is very important for shipping

3.Note: Remote areas need to levy remote surcharges.(The details are subject to the charges of the logistics carrier.）

Customs Duty
Import duties, taxes and charges are not included in the items price or shipping charges.
If you have special request about your customs, such as labeling, packing, invoices, etc. Pls tell us before we send it out, we are happy to follow your instructions.

We will declare items as low as we can to help customer avoid tax,but for some countries you may need to pay import duty. We are not responsible for any tax. If you want the declared a real value, please contact us.

Default, if you refuse Customs and make the package returned or destroyed, we don't refund or compensate.

Canceling an Order

If you would like to cancel a pending order, you can do so provided that the order has not shipped yet.
An order cannot be canceled once the item has been shipped from our warehouse.
Click here to know more about Returns policy.
If there is anything we can do for you, please feel free to contaact us before any action and we will certainly fix it for you. Thank you for your understanding.

Returns

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.

30-Day Return Policy

We offer a 30-Day Money Back Guarantee. If you are not completely satisfied with your product, you can return your order for a full refund.Returns can be made up to 30 days following the original date of purchase.The customer is responsible for the cost of shipping the product back to our warehouse.
The 30-Day Money Back Guarantee and 30 day return period is only eligible for your original purchase from Vitopal website. All returns must be in original packaging and in like-new condition with warranty card, original accessories, and valid invoice.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.Please be aware that there are some differences even between lenses of the same model from different brands. This is not a quality issue.

Please note that we will not refund any returned product that is damaged due to customer misuse, missing parts, or in an unsellable condition due to customer tampering.

How to return

Eligible products must be returned using a traceable shipping method. Please contact our customer service and we will guide you through the process.

Please return the entire product to us and share the return tracking number, we will check upon receipt. If all is well, we will refund you immediately.

If you have any questions, please email office@vitopal.com.

Refund

For returned items or items for exchange, we will need 3-5 business days upon receiving your item(s) to process the solution.
After this time, the refund time-frame is as below:
Paypal refunds: 1-3 business days
Credit card refunds: 3-7 business days
Please contact our for further help. We will do our very best to help you and reply to all messages within 24 hours business days.

You will not get refund under the following situations:
1.Product not purchase from Vitopal.net
2.Product returned without original package or missing accessories
3.Product physically damaged

NOTE: THIS RETURN POLICY ONLY APPLIES TO ORDERS PLACED ON VITOPAL.NET.

Warranty

Vitopal offers a Limited One Year Warranty to all products.Product will be free from defects in workmanship and in materials for a period of one (1) year from the purchase date as is noted on the original receipt and/or invoice. Limited One Year Warranty is void if any signs of tampering and/or unauthorized service is performed on the product. Accidental and user damage is not covered under the Limited One Year Warranty.Any questions or concerns,please contact office@vitopal.com.

Replacements & Repairs

Please consult the user manual prior to returning an item. If product deficiency is do to accidental or user damage, the product may not be returned and is not covered under warranty. Please allow approximately 7-10 business days for your return order to be processed once it has been received at our warehouse. If requesting a replacement for a defective item, your item must first be reviewed by our repair department. If the item shows signs of misuse, tampering, or damage, the warranty is void. If the unit can be repaired, repair costs are the responsibility of the customer unless the product is covered under warranty. In the event of a void warranty, the customer will be billed for shipping costs to and from the repair facility. If the item is deemed a manufacturer defect, the defective unit will be replaced with a new or like-new replacement item, pending available stock. If the item is not in stock, efforts will be made to expedite the replacement of the item. If the item is being tested under warranty and is deemed in proper working condition, the buyer is responsible for shipping and handling charges to and from the repair facility.

Any questions or concerns,please contact office@vitopal.com.

Warranty

Vitopal offers a Limited One Year Warranty to all products.Product will be free from defects in workmanship and in materials for a period of one (1) year from the purchase date as is noted on the original receipt and/or invoice. Limited One Year Warranty is void if any signs of tampering and/or unauthorized service is performed on the product. Accidental and user damage is not covered under the Limited One Year Warranty.Any questions or concerns,please contact office@vitopal.com.

Replacements & Repairs

Please consult the user manual prior to returning an item. If product deficiency is do to accidental or user damage, the product may not be returned and is not covered under warranty. Please allow approximately 7-10 business days for your return order to be processed once it has been received at our warehouse. If requesting a replacement for a defective item, your item must first be reviewed by our repair department. If the item shows signs of misuse, tampering, or damage, the warranty is void. If the unit can be repaired, repair costs are the responsibility of the customer unless the product is covered under warranty. In the event of a void warranty, the customer will be billed for shipping costs to and from the repair facility. If the item is deemed a manufacturer defect, the defective unit will be replaced with a new or like-new replacement item, pending available stock. If the item is not in stock, efforts will be made to expedite the replacement of the item. If the item is being tested under warranty and is deemed in proper working condition, the buyer is responsible for shipping and handling charges to and from the repair facility.

Any questions or concerns,please contact office@vitopal.com.

Taxes and Fees - Domestic & International

The prices of our goods include GST and VAT, but do not include customs clearance. If the goods are inspected by the customs, customs clearance fees may be charged, which shall be borne by the buyer.

PRIVACY STATEMENT

We take your privacy seriously and this privacy statement explains how vitopal.net (collectively, “we,” “us,” or “our”) collect, use, share and process your information.

Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

Promoting safety and security

We abide by the principles of legality, legitimacy, and transparency, use, and process the least data within a limited scope of purpose, and take technical and administrative measures to protect the security of the data. We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.

Here is a description of the types of personal data we may collect and how we may use it:

What Personal Data We Collect

ⅰ. Data you provide:

We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, use our online help or online chat tool. If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact details.

ⅱ. Data about use of our services and products:

When you visit our website/application, we may collect data about the type of device you use, your device's unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to allow us to improve our products and services.

How We Use Your Personal Data

Generally speaking, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our customers.

ⅰ. Providing, improving, and developing our products and services:

We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits. Such processing is based on our legitimate interest in offering you products and services and for business continuity. If you enter a contest, or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating.

ⅱ. Communicating with you:

Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out. We also may use your data to process and respond to your requests when you contact us. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications in relation to their products and services. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns.

NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us.

Definition of "Cookies"

Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies."

Use of Cookies

We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.

Disclosure of Personal Data

We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.

Data Disclosure or Storage, Transfer, and Processing

ⅰ. Fulfilment of legal obligations:

Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. Treatment of personal data of EEA residents ---As described below, if you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR").

ⅱ. For the purpose of reasonable implementation or application of this article:

We may share personal data with all our-affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

ⅲ. Legal Compliance and Security or Protect Other Rights

It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

Your Rights

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may contact us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect. We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

Changes to this Privacy Statement

We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created.

Accepted Methods of Payment

Paypal
Credit Card (Visa, MasterCard, American Express, Discover,Dinner Club,JBC)
Online Store Gift Cards/ Coupons

Credit Card Charges

Your credit card will be charged ($ USD) when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

As an independent filmmaker who frequently shoots live concert performances, finding reliable and high-quality audio equipment is crucial. The SYNCO Xtalk X5 headphones have exceeded all my expectations, making them an indispensable part of my gear. And they come with their own travel case that keeps everything neatly organized.The intelligent designation of a master headset means I no longer worry about losing connection or running out of battery on the master unit. This feature alone has streamlined my workflow during shoots, allowing me to focus more on capturing the performance.With an impressive range of up to 700 meters (!) when both remotes are connected to the master, the Xtalk X5 ensures I stay connected with my team no matter where we are in the venue. This expanded team communication capability is perfect for large concert settings where staying connected is crucial.The AEC technology is remarkable. Spanning from 150HZ to 7KHZ, it eliminates echoes, reverberation, and unwanted ambient noise. This ensures crystal-clear recognition of human voices, even in the loudest concert environments. The audio quality is pristine, making it easy to capture clear, professional-grade sound. No complaints there. It's not ANC, but it gets the job done.The low-power design and rechargeable batteries are fantastic. With over 20 hours of working time and a 2-slot charging station that boosts charging efficiency, I never have to worry about running out of power during long shoots. This reliability is essential for live event coverage. Though I'd recommend investing in a second set of batteries so you always have one charging for each headset in use.The real-time monitoring feature is really brilliant. It allows seamless communication with my team while simultaneously monitoring audio from my camera and other devices. This dual functionality means I don't need to carry an additional headset, simplifying my setup and reducing clutter.These SYNCO Xtalk X5 headphones have transformed the way I shoot live concerts. Their advanced features, exceptional audio quality, and reliable performance make them a must-have for any serious filmmaker or videographer.Thank you, SYNCO, for creating such an outstanding product!

Absolutely love these. Sound is crystal clear while minimizing background noise. Set up was a breeze just need to turn on more than one unit and system automatically syncs. Makes communication for any project or sporting event a breeze.

This is actually the world's first decentralized full duplex wireless intercom headset system, so they are de-hosted, meaning any one of them can be a master. They're very easy to use, simply insert the battery, flip the “on” switch and hold down the button to pair all of the activated headsets.The interface is rather intuitive, as it should be (otherwise you'd have to take the headset off every time you need to adjust something). There are buttons to increase/decrease volume, and you mute your headset by simply flipping the microphone up. There is a setting where the master headset can override all other headsets, muting their microphones and only allowing them to listen to the person with the master headset speaking.They have great range and the signal also transmits through walls/floors easily. My favorite feature which I find most practical on set is the real-time monitoring through the 3.5mm mic port. If you plug a headset into your audio recorder with a 3.5mm cable (not included), all other headsets can also monitor the audio in real time. That's something I've never seen personally!The battery life lasts all day, they boast a 24 hour battery life, and include multiple chargers for the batteries, though there are no extra batteries (5 included for the 5 headsets). There is also a lot of value in the included carrying case which fits everything neatly and makes it nice and portable.I would highly recommend this for a small film set for easy communication or even allowing multiple crew members to monitor audio at once!

I've been doing a lot of wedding shoots lately and needed a clear and reliable way to communicate with my other cameraman.Picked this set up and I'm loving it! It has all the features I was looking for and more. 2.4ghz comms at 350m (line of sight) is more than enough for my events. The comms are clear and never break up.The headsets are comfortable and I like that the batteries are hot swappable.USB C charging which is great!Any of the 5 headsets can be the Master which is a great feature.Comes in a nice and secure carrying bag much like professional video lights.The price point is perfect. Definitely worth it if you're running a team!